Yeti 700 not holding a full charge

JCorona
JCorona Member Posts: 3 ✭✭

I have a new Yeti 700 is not holding a full charge after unplugging from the wall. After 48hrs it drops down to 71% with no devices plugged into the unit. I have a 3000X and 1500X as well and it’s been holding a full charge after two weeks with no devices connected. Do I have a defect 700 power station?

Answers

  • Zion_Curtain
    Zion_Curtain Member Posts: 155 ✭✭✭

    @JCorona

    That seems super off! Is the AC port on after you unplug? If all ports are off and it is discharging that much you might need to swap. After a month unplugged with no ports on I would expect the Yeti to be around 94%. That is in room temp.

  • JCorona
    JCorona Member Posts: 3 ✭✭

    Hello again, I have returned the 700 and did an exchange for another 700. The 700 power station was doing the same not holding a 100% full charge after 72 hrs it was 74%. I think Goal Zero needs to re-evaluate this unit. For now I will need to wait until after all the issues are fixed.

  • GOAL ZERO ADMIN
    GOAL ZERO ADMIN Member, Administrator, Moderator Posts: 706 admin

    Hi @JCorona,

    I suggest cycling the battery 5-7 times. This could be a calibration issue between the display and the battery. This will ensure the display and battery are calibrated.

  • JCorona
    JCorona Member Posts: 3 ✭✭

    I already returned the power station 700. I will wait until all the issue's are fixed by Goal Zero. Thanks!

  • 1jb
    1jb Member Posts: 1 ✭✭

    I have a simillar problem with my new Yeti 700 purchased the end of May. Mine will discharge to 1% when not plugged in or powering anything. Plugged in it continually drops and recharges 2-3 times a day. I have been waiting for the packaging to return it for a refund. I own 4 500xs and one 1000x with no issues. After trying to sort through this for 3 weeks with customer support and getting sporadic responses after posting photos I am quite frustrated with Goal Zero.

  • RNYeti700
    RNYeti700 Member Posts: 2 ✭✭

    I am having the same issue. Has Goal Zero told anyone of a fix?