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- I bought a Sherpa 100AC yesterday and I charged with Goal Zero charger to 100% before sleep stored in the Goal Zero bag in the night. Now I´m trying to charge my phone or tablet with the 2 USB-C ports…
- What's hottest temperature Venture Jump Starter can withstand? It can be 120-130° in the car in California. I am concerned about it. Thank you
- Hello, I've been using a Sherpa 100AC for a bit more than two years now. It's been 1 or 2 months that it started to show a strange behaviour when charging or being used to charge devices (mainly smart…
- My Sherpa 100PD (Gen 4), which I bought less than a month ago (30 January 2023) appears to be dead. Symptoms: display does not work While on charger, I can toggle the display button LED, but actual di…
- Hello, I just unpacked my new Sherpa 100 PD powerbank and noticed that when I place my Samsung S24 in a Peak Design case on the wireless charger, the charge ramps up from 0W to 8W and then back down t…
- I have a Sherpa 100 PD I purchased in March 2021, and it recently seemed unable to charge a Samsung smart phone, took a looooong time. The Sherpa ws about 70% charged, was plugged into the smartphone …
- The device has mostly been good for months, but today I ran into a strange issue. The bottom USB-C port would only charge at 18-20W, and the top port wasn't working at all. I reset the power bank by h…
- Hello, If my goal is only to charge a device via the USB port on the Guide 10 Plus can I use regular/non-rechargeable AAs/AAAs? Thanks you, Christian
- I have two Sherpa 100PDs, and even when not in use, they will sometimes lose their entire charge. On one occasion I also noticed that it was hot as if it been under heavy use. They are brand new, and …
- My Sherpa 100PD (Gen 4), which I bought less than a month ago (30 January 2023) appears to be dead. Symptoms: display does not work While on charger, I can toggle the display button LED, but actual di…
- About 2 days ago I tried to charge my 100 PD. The window would recognize incoming power from the USB-C port but the charge rate was decreasing. Started at 78% then went down to 75% after a hour AC wal…
- Hi - I've an outdoor, remote application that requires a 5V regulated battery pack that will supply a powered USB extender and a light meter + data logger. The environment (where the battery pack will…
- Can the display brightness of the Sherpa 100AC 3rd gen be increased? It is OK inside (not really bright but OK to read), but outside with the slightest sunshine becomes absolutely impossible to read, …
- Where can I register my new Sherpa 1000AC?
- Used Venture 35 for first time on BP trip. I was disappointed in the performance. It claimed in manual that it would charge an iphone 3 times; I only got 2 charges and then it was just dead weight in …
- I have one of the older Sherpa models purchased February 2019. From the beginning, I have had issues recharging the power bank. I bought the AC Plug In Adapter to recharge the Sherpa from a wall outle…
