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Sherpa 100PD 1st gen blinking green led
Hello. Our Sherpa 100 PD does not seem to want to charge. It has a fast blinking green light. No other LED lights or buttons are responsive. It seems to be able to charge a phone with what little charge it has left but the induction charging does not work. Can this be fixed? It's my wife's charger and she bought it within…
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Sherpa repair
I’ve had a Sherpa 100AC for four years and have gotten a lot of use out of it. It’s been on numerous back country trips and just general charging around the house. I really like the solar panel to recharge it while off the grid. I reached out to support, and after a lot of back and forth (kind of a waste of time when I was…
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Sherpa 100AC all of a sudden no power!?!?
After charging up through USB-C for almost 20 mins, unit went completely “dark” with no signs of power. No display, no status lights nothing. The original charge was at 47% and we were adding some charge for a short while when the whole device just simply stopped. Since then i have tried mulitple cords and input methods to…
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Venture 35 impossible to recharge itself
Hey, the first blue indicator light is always on and it's not possible to recharge the venture .
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Powering a Starlink Mini from 6mm 12v Output
I’m looking to get a Starlink Mini (StarM) and would like to understand the option of powering it using the 12v output from a Yeti 500/500x. I understand there will be an option to power the StarM via USB-C, that’s not what I’m asking about right now and the 500x only has 60w output which wouldn’t be enough. I see there…
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Sherpa 100AC keeps shutting down
Hi, I purchased a Sherpa 100AC in 2020 and have been using it reliably to charge my MacBook Pro laptop. However, today I encountered a problem for the first time. When attempting to charge my MacBook Pro with the Sherpa 100AC, the device shuts down after approximately one minute. Additionally, the power button becomes…
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Powering a Starlink Mini via the Yeti Pro 4000s 100w USB-C port
I've got the Yeti Pro 4000 and hope to power a Starlink Mini directly via its USB-C port. The specs show that in theory, the Yeti's 100w max (5-20v, up to 5A) output should work. The Starlink Mini requires a 100W (20V/5A) power source so it *should" work, right? I see a thread below where a GZ Sherpa 100AC (with the same…
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Goal Zero 100AC Issues
I'm leaving for a trip and trying to run my Starlink mini off the 100AC and Nomad 50 Solar Panel Setup. The Starlink Mini requires 100W/20V/5A per their website which the 100AC states it can provide using the 100w USBC port on output (per goal zero). When plugging in the Starlink I can see it demands roughly 40watts of…
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Venture 75 minimum current
Hi, I wonder if the Venture 75 have a sleep mode triggered by a minimum current? I want to know this to check if I can use the Venture 75 to power a camera put in battery save mode. The current the camera sips will be small and I want to prevent the power bank from turning off. If there is a minimum current, what is the…
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Venture 35 not charging
Trying to charge my Venture 35 and it has 2 blinking lights and will not charge. Can't remember how to reset. Suggestions?
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Sherpa100 organal style
I have a goalzero100. It needs new batterys. Goal zero won't help. I would like to put the same battery s in that Goal Zero uses. I can't find them. I don't like the over heating problems of lithem. Any sugestions.
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Sherpa Gen 4 Button Combos
Full Reset- hold USB button until screen comes back to normal Blackout Mode- hold display for or two seconds while display is in. Turn off blackout mode by pressing any button AC Always On- Turn on AC and then Hold AC button for 7-10 seconds. Out will blink. It will stay in that mode until you take it out of that mode…
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Sherpa 100AC
I posted this before but it seems to have disappeared. I just took a 100AC out of box and attached to Anker USBC charger. Screen came on, everything looked normal and I walked away for a few hours. I come back and screen is off and wont turn on. i pushed the AC button till i got a blue led. At that point i could draw power…
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Travel Mode question
How do I put a Venture 35 in "travel mode"? I had a problem with the first unit but Goal Zero happily sent a replacement. I'd like to make sure I'm storing it properly so, it's ready when I need it. Thanks!
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Fully charged Venture 35 dies
My 3 month old Venture 35 seems to lose its charge after a few minutes of being plugged in to a device to charge it. And, that’s after it’s been fully charged. Will a reset fix this? Or, time for a warranty claim?
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Chaining 2 lead acid 12 volt 35 Ahr batteries to the Yeti 400
Can I chain two 12 volt 35 Ahr batteries to the Yeti 400 lead acid power station using direct connections to both left and right Anderson power pole connections? If so, are there any special considerations or connection concerns or can it be direct connection? Thanks, Mark Mark.wheeler3575@gmail.com
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Sherpa 100AC (4th Gen) USB-C problems
I bought a Sherpa 100AC yesterday and I charged with Goal Zero charger to 100% before sleep stored in the Goal Zero bag in the night. Now I´m trying to charge my phone or tablet with the 2 USB-C ports and only works for input even if choose the output switch for both ports in the back of the unit. The screen is freeze in %…
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Venture jump power bank
What's hottest temperature Venture Jump Starter can withstand? It can be 120-130° in the car in California. I am concerned about it. Thank you
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Sherpa 100AC remaining capacity issue
Hello, I've been using a Sherpa 100AC for a bit more than two years now. It's been 1 or 2 months that it started to show a strange behaviour when charging or being used to charge devices (mainly smartphones). At first, it refused to go below 12% and, instead of showing a message telling "battery empty", it turned off…
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Sherpa 100PD Not Working?
My Sherpa 100PD (Gen 4), which I bought less than a month ago (30 January 2023) appears to be dead. Symptoms: display does not work While on charger, I can toggle the display button LED, but actual display remains blackwireless charger led does not come on when button pressed wireless charger does not work when not on…
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Sherpa 100PD wirelessly charging a Samsung S24 in a Peak Design case.
Hello, I just unpacked my new Sherpa 100 PD powerbank and noticed that when I place my Samsung S24 in a Peak Design case on the wireless charger, the charge ramps up from 0W to 8W and then back down to 0W, and the wireless charging button turns red. The wireless charging then stops. Other wireless chargers I own work fine,…
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Sherpa life span ? is slow charging a signal of death of the Sherpa ?
I have a Sherpa 100 PD I purchased in March 2021, and it recently seemed unable to charge a Samsung smart phone, took a looooong time. The Sherpa ws about 70% charged, was plugged into the smartphone and was barely delivering any power. The message on the phone says: "Slow charging. Make sure the charger is supported and…
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Sherpa 100AC (4th Gen) USB-C port problems
The device has mostly been good for months, but today I ran into a strange issue. The bottom USB-C port would only charge at 18-20W, and the top port wasn't working at all. I reset the power bank by holding the USB button, as well as USB + AC. Now the top port will charge at the full 60W, but the bottom port isn't working…
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Using non-rechargeable batteries in Guide 10 Plus
Hello, If my goal is only to charge a device via the USB port on the Guide 10 Plus can I use regular/non-rechargeable AAs/AAAs? Thanks you, Christian
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Sherpa 100PD Hot and Depleting
I have two Sherpa 100PDs, and even when not in use, they will sometimes lose their entire charge. On one occasion I also noticed that it was hot as if it been under heavy use. They are brand new, and I don't want to assume they are both defective, so is there something that might be keeping them active? I don't see…
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Sherpa 100PD
My Sherpa 100PD (Gen 4), which I bought less than a month ago (30 January 2023) appears to be dead. Symptoms: display does not work While on charger, I can toggle the display button LED, but actual display remains black wireless charger led does not come on when button pressed wireless charger does not work when not on…
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Sherpa 100 PD USB-C port issues.
About 2 days ago I tried to charge my 100 PD. The window would recognize incoming power from the USB-C port but the charge rate was decreasing. Started at 78% then went down to 75% after a hour AC wall charge. Now, the USB-C port won’t output power to anything. The USB-A ports still work. Anyone else have this issue or…
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Outdoor unattended application requires 5V regulated supply
Hi - I've an outdoor, remote application that requires a 5V regulated battery pack that will supply a powered USB extender and a light meter + data logger. The environment (where the battery pack will rest) may range from -5 F to 105 F. The low temps will occur only infrequently during some winter nights; the higher temps…
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Display brightness Sherpa 100AC 3rd gen
Can the display brightness of the Sherpa 100AC 3rd gen be increased? It is OK inside (not really bright but OK to read), but outside with the slightest sunshine becomes absolutely impossible to read, no matter how I try to shade the display..
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Warranty
Where can I register my new Sherpa 1000AC?