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GOAL ZERO COMMUNITY GUIDELINES
This community has been created so that you can share your experiences with Goal Zero Products, exchange ideas, converse and meet others who also use Goal Zero. Here are some guidelines: Keep your posts relevant to the category Please be respectful of others and don’t sweat the small stuff. Please do not post any personal…
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My Tank 4000 and Yeti 4000 show different SoC in the App. Is my Tank broken?
TL;DR There is likely nothing wrong with your Tank or Yeti. The first time you connect a Tank Pro 4000 to a Yeti Pro 4000 they will not equalize to the same SoC(State Of charge) on their own even though their pack voltages have equalized to the same value. Connecting a power supply and charging the Yeti+Tank to 100% and…
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Yeti Link- Light Breakdown
Tank Mode Low Voltage- 10.7V + 0.2V = 10.9V to start Car Mode Low Voltage- 13.0 + 0.2 = 13.2 to start
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Can I take my Yeti on a plane?
No. Under FAA regulations you are not allowed to take any battery exceeding 100Wh on a plane. For the most up to date information visit FAA Pack Safe
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My app won’t connect to my new Yeti X, what do I do?
Press and hold the reset button for approximately 5-10 seconds to reset the WIFI. The WiFi symbol on the screen will begin to flash. 2. Reconnect your device to your Yeti following the instructions in the Goal Zero Yeti App. If this does not change the outcome, try resetting the unit by holding the Units and Info button…
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Can the Yeti backup my AC and heating?
Although it may be possible heating and air conditioning requires a large amount of energy. The Yeti 1500X and larger have a maximum output of 2000W if your AC or Heating devices require 2000W or lower it is possible to run these devices although due to the large energy requirements of the devices it may drain your Yeti…
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What is the coldest temperature I can use a solar panel in?
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Can I chain my Nomads?
The Nomad 5 and Nomad 10 solar panels are not chainable. The Nomad 20 and 50 can be chained using the 8mm chaining input port on the back of the panel up to 150W. When chaining Nomad 50s (over 150W) or Nomad 100s we recommend using the 8mm to APP combiner cable To chain multiple Nomad Solar Panels together with APP…
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I have my Yeti connected to a charger but it is at 98% and not charging, what is going on?
In order to get the most life out of your battery we make sure to not stress the battery pack at the full state of charge. The battery will charge to 100% and then stop, self discharge over time to 98% before the charge will engage again. If you want to make sure your Yeti is completely topped off for upcoming use,…
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Can I use more watts of input power than my device is rated for?
Yes! As long as the input source is within the acceptable Voltage range, all Goal Zero Power Stations, Power Banks, and Lights will only use the watts they need. This means you can connect a Boulder 100 to the 8mm input port of a Sherpa 100AC and the Sherpa will only take in up to its max input of 50W. You could also…
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Can I chain my Boulders?
To chain two or three Boulder 50 Solar Panels together, plug the blue ringed 8mm connector from one panel into the input connector or input port of the next panel, using the charging cable from the final panel to connect to your Goal Zero Yeti or Sherpa. If you’re chaining more than three Boulder 50 Solar Panels together,…
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How do I charge my Yeti Expansion Tanks?
You can recharge your Yeti Expansion tanks with you wall power supply or Goal Zero Solar Panels using the 8mm input on the Yeti Link expansion module. This allows you to recharge your Yeti Expansion Tanks with an input up to 150W while the Yeti Tank batteries are recharging your Yeti Power Station. For a faster recharge on…
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Are there faster ways to recharge my Yeti?
Yes, check out our full list of charging options at Goalzero.com. There are upgraded power supplies for your wall outlet, as well options to combine multiple panels for maximum input.
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Can I use and charge my Yeti at the same time?
Yes!
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Can I mount the Boulder Solar Panels to my roof?
Yes, for mountable Boulder panels, take a look at the Boulder 50 and 100 Solar Panels. The Boulder Briefcases are not designed to be mounted permanently to a fixture; this briefcase fold-and-go style allows you to be more portable.
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What can I charge directly from the Boulder Solar Panels?
All of our Boulder Solar Panels are designed to charge Sherpa Power Banks and Goal Zero Yeti Portable Power Stations. If you’re looking to recharge things like headlamps, phones, and other USB devices, check out our foldable Nomad Solar Panels.
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Are the Nomad Solar Panels waterproof?
Yes. The Nomads are able to withstand the elements, but the larger Nomad panels are housed within a protective fabric enclosure that will wear faster if left outside permanently, unlike the Boulders. What you’re recharging from the Nomads is what needs to stay dry, so keep those power banks and power stations covered up…
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Are the Boulder Solar Panels waterproof?
Yes. The Boulders are designed to withstand the elements, so they’re great for permanent and semi-permanent installations. What you’re recharging from the Boulders is what needs to stay dry, so keep those power banks and power stations covered up and protected from the dust, rain, and snow.
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What’s the difference between the Nomads, Boulders, and Boulder Briefcase Solar Panels?
Nomads are the most portable solar panel option. They’re extremely packable and are significantly lighter weight than their Boulder counterparts. Our Nomad line spans from 5W to 200W, and includes our small Nomad Solar Chargers designed for backpacking all the way up to our large Nomad Solar Panels made for rigging up…
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My USB-C port isn’t working on my 1500x what do I do?
The USB-C port on the Yeti X power stations are bi directional. You may want to disconnect and reconnect the device if it is not charging. Try resetting the unit by holding the Units and Info button for 3 seconds to reset your Yeti. Check your Yeti to see if the issue is resolved after the reset
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How do I know if my device will work with the Goal Zero Yeti ?
First, you’ll need to determine the amount of power your device requires. This may require some research on your end, a good internet search or examining the user guide for your device should suffice. Second, you will need to check the capacity for the individual output ports. For example, the Goal Zero Yeti’s AC port is…
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What do the different display options mean?
Your Yeti’s LCD display is an advanced feature designed to help you better understand power and monitor your consumption. The INPUT side reflects the amount of power your Yeti is receiving while it’s charging. The OUTPUT side indicates the amount of power the devices you have plugged in are pulling out of the Yeti. For…
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How long will the Yeti run my device?
Please refer power consumption calculator here Here’s a quick and dirty lesson in power: All Goal Zero power products have a number in their name, ex. Venture 35, Flip 36, Goal Zero Yeti 500X. These numbers refer to the Watt Hours (Wh), or the amount of energy that can be stored in each battery, and can help estimate how…
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How do I know if my Goal Zero Yeti is charged?
To check the charge level of your Goal Zero Yeti, refer to the battery display. When lit up, you’ll see a battery outline with five segments, indicating the current charge level. It is okay to use your Goal Zero Yeti even when it’s not fully charged.
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Can I chain multiple Goal Zero panels into a Yeti X?
Yes, our panels are designed to be safely chained together and eliminate the risks associated with 3rd party panels. As you look to chain your solar panels, please note that some solar panels require an additional accessory cable in order to chain together. See specific product page for details.
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Can I use my 3rd party panels with my Yeti?
Yes, absolutely! For the Yeti X line, max voltage is 50V, and for the Yeti Lithium the max voltage is 22V. If using multiple 3rd party panels, be careful! Chaining 3rd party panels together can be dangerous if done in the wrong way. Please seek professional expertise when combining 3rd party panels with your Yeti.
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My old Yeti accessory or charger is not working with my new Yeti X, should it be working?
Some of the smaller power supplies (60W and lower) and legacy chargers will not work with the new Yeti X. For a full list of compatible chargers, please visit the Tech Specs section of your product in question and find the compatible chargers under “Charge Times”.
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What does the snowflake icon and the thermometer icon mean?
If your Yeti displays the thermometer icon and a warning of HOT or COLD, this means you are either approaching or have exceeded the temperature thresholds of the Yeti. A warning of “cold” means you will need to warm the Yeti in order to resume full functionality while “hot” means you need to cool the unit.
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My Yeti won't finish updating. What should I do?
Try resetting the unit by holding the “Units” and “Info” button for 3 seconds to reset your Yeti. Check your Yeti to see if the issue is resolved after the reset, then restart the update process. This should fix the issue.
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There is a new version of Firmware available and I want to update my Yeti. How do I do this?
Download the Goal Zero app from your favorite app store and follow the instructions there for an update to your Yeti.
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My new Yeti does not initially charge to 100%, it only charges to 95% what’s going on?
Cycle the battery a few times and the issue should resolve itself as the Yeti dials in its charge parameters.