Energy History not working
I have a Yeti 3000x anywhere connected. For the last couple of months I have not been able to get the Energy History page of the app to show any data. It pops up with an error message:
"INFO: Could not get history data. Try again later."
Any ideas on how to get Energy History to work again?
Yeti 3000X Firmware Version: 1.8.6
App Version 4.1.3
Thanks!
Comments
-
@Hackerman™ , will you please take this question?
-
Bump
-
Ask anything i don't think so lol I've had the same problem with the history about 7 months now from last summer
-
Hi @hofftodd & @Jerry, we detected that some users have been having issues loading energy history recently and released a patch to our backend services that resolved that specific issue yesterday 5/9/24. You are welcome to share your Device ID from your Device Settings screen and we would gladly take a look to see if we can detect any issues unique to your devices.