Heads up for potential buyer - odd functionality of the Escape display

PDX_Jay
PDX_Jay Member Posts: 13 ✭✭

Though others would be interested to know a few oddities I've discovered after using the Escape display for a bit:

1. The % of power remaining displayed on the Escape will ONLY show the state of charge (SOC) of the Yeti…not any tanks connected. As long as they are pretty closely synchronized, this isn't a big deal…but sometimes they are off from each other. For example, if your Yeti is at 90%, and your tank is at 60%, the Escape display (and the Yeti display) will show that you ahve 90% remaining…even though it's really only 75%. This is confusing because other numbers on the Escape are full the full system…which leads to point number 2…

2. The kWh (or aH, if you have your display showing aH) on the Escape display is a static number. It will ALWAYS show the maximum capacity of your system. For instance, if you have the Yeti PRO 4000 with a single tank, this number will ALWAYS show 8kWh - even if you've drained it down to 25% remaining, it will show 8kWh on the display. It's a very odd choice to have this displayed on the Escape display, as the only time this will change is if you plug/unplug a tank..which for the typical van/camper user happens exactly never after their initial setup. Much more useful would be for this number to actually display the kWh (or aH) remaining in the system.

Because of the two oddities listed here, there is nowhere on the main Yeti display, nor the Escape display, were you can see what % remaining you have for your entire system, nor how many kWh or aH you have remaining. You have to open the app, dig into the battery details on both the Yeti and the Tank, and add them together. This really should be something that is visible at a glance…and yet it's not. After 3 firmware updates, none of this has been fixed, so thought it's worth mentioning to others.

Comments

  • GOAL ZERO ADMIN
    GOAL ZERO ADMIN Member, Administrator, Moderator Posts: 706 admin

    Hi @PDX_Jay,

    Thank you for posting these on our community. We will pass this along to our engineers to look into further.

  • Yeti4000Pro_user
    Yeti4000Pro_user Member Posts: 20 ✭✭

    I've got other 'quirks' but not the ones you point out. Your unit is different than mine. I received my Escape display in December 2023 and my layout doesn't match what you show above.

    One quirk is the lack of the ability on the Escape to set the temp to fahrenheit from the default celsius. The workaround is to press the 12v button for 3 seconds and it will switch to fahrenheit. Unfortunately the unit defaults back to celsius every time it's rebooted.

  • PDX_Jay
    PDX_Jay Member Posts: 13 ✭✭

    I had just grabbed an image off the goalzero website on my first post so I could circle what I was referring to…that's not my actual display. I think my actual one matches yours (just the button order is different on that image from their website, correct?) - here's my actual display. And yes, I have the same issue, where every time the escape display loses power, it loses its settings (display backlighting goes back to auto-off, and temp goes back to ºc.

  • Yeti4000Pro_user
    Yeti4000Pro_user Member Posts: 20 ✭✭
    edited June 17

    Yes, the button order is the only visible difference. I should clarify that I have had your same issues in the recent past, with discrepancies even more radical that you're seeing. I just keep calling the tech dept, going thru their reboot procedures, and installing new firmware updates. If you didn't update to 1.5.8 (new 5/24) that seems to have fixed a plethora of charging issues. I'm sure you're on top of this but you can check/compare with latest updates at GitHub

    https://github.com/GoalZero26503/yeti-wifi-public/wiki/Yeti-PRO-4000-Firmware-Release-Notes#release-notes