Sherpa 100AC (4th Gen) USB-C problems

Jlmontaner
Jlmontaner Member Posts: 2 ✭✭

I bought a Sherpa 100AC yesterday and I charged with Goal Zero charger to 100% before sleep stored in the Goal Zero bag in the night. Now I´m trying to charge my phone or tablet with the 2 USB-C ports and only works for input even if choose the output switch for both ports in the back of the unit.

The screen is freeze in % input even when nothing it´s connected to the ports.

I did restart holding USB several times

Any idea and help

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