My app won’t connect to my new Yeti X, what do I do?
Press and hold the reset button for approximately 5-10 seconds to reset the WIFI. The WiFi symbol on the screen will begin to flash. 2. Reconnect your device to your Yeti following the instructions in the Goal Zero Yeti App. If this does not change the outcome, try resetting the unit by holding the Units and Info button for 3 seconds to reset your Yeti. Check your Yeti to see if the issue is resolved after the reset.
Comments
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Have same issue with Yeti X1500. Constantly says default GOALZERO password is incorrect. Reset has no effect
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Id also like to point out holding INFO and UNITS only make the screen flash. Does not do any real reset
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I have a 1500X also. I was able to connect to the GZ web and get the most recent system update when I purchased it. A few months later I upgraded my wireless router and set the incryption to WPA3 from WPA2. After that the 1500X would not connect with the same errors above. Check your wireless router settings, it may be that the 1500X net interface will only accept WPA2 and your wireless may be at WPA3. I will not go back to WPA2 to connect and now simply don't use the phone app. Maybe someone in tech support for Goal Zero can answer what level they ship their product with. It dos not mention it in the app or the instructions and the old standard was WPA2. (Not secure now)
Good luck,
Garahan
