Initial Charging Of A New Sherpa 100PD?

j_akins Member Posts: 2 ✭✭

I just received my new 100PD (prev gen) today, and plugged it up to charge. The charger I'm using is a PowerPort 2 Elite, model # A2023, usb A to usb C. Output shows to be 5.0V, 2.4A. I'm starting to wonder if there is a problem. When I plug it up, the power level display on the 100PD comes on, displaying two zeros. The zero on the right side is flashing on and off while the zero on the left side stays constantly on. I've had it plugged up for two or three hours now, and the display hasn't changed at all. Same double zeros with the right one flashing. Is that normal, or does it sound like I've got a problem? Thanks.