Sherpa 100 AC 4th gen - No data displayed on screen

tellorpj Member Posts: 1 ✭✭
edited June 2023 in ASK ANYTHING

I am trying to figure out if there is some sort of (magic) reset I can do or how to troubleshoot the screen not working on my brand new (4th gen) Sherpa 100 AC. I have had it charging on several different charges for several hours, but the display did not come on. I do see the lights on when pressing the USB and AC buttons below the screen, but nothing seems to happen when I press the display and Qi charging buttons. The port I am using to charge the device is lit blue.