1st Gen Sherpa 100AC Problem

Wayazo
Wayazo Member Posts: 1 ✭✭
edited April 2023 in POWER BANKS

I have an original 1gen Sherpa 100AC purchased in 2018. I am having problems with the AC output. With a fully charged 100AC when I press the AC outlet button, the blue LED does not activate. “AC” shows on the OLED panel briefly but disappears within a couple of seconds. Plugging an item into the AC outlet, it does not work.

Is there a firmware update for this device or a way to troubleshoot this problem? I have reset the 100AC multiple times. USB ports seem to work fine.

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