Yeti 500X will not charge

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pmb2133
pmb2133 Member Posts: 3 ✭✭

I let my new 500X un attended for 6 months and recently tried to get it up and running for the season. The display came to life when I plugged it in but is showing 0% (8 volts) and even plugged in, the input power is 0 watts.

Is there something I can do to get it back up and running?


Mike B

Answers

  • GOAL ZERO ADMIN
    GOAL ZERO ADMIN Member, Administrator, Moderator Posts: 641 admin
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    Hi @pmb2133

    Please try charging through the USB-C 60watt in/out port. Keep it plugged in for about 2-3 hours and then try the regular power supply. If that does not work please contact our support team with your proof of purchase.