Yeti 3000X - Need a repair center or replacement inverter?
The inverter on my 3000x have stopped working.
Do I have any route to purchase a replacement inverter or get it repaired?
Comments
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Hi @citrus_tea,
Please contact our solution center with the link below to get information on repairs and prices for the Yeti 3000X.
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Thanks for commenting. Unfortunately your team are not able to help. In fact it is clear from their reply that the Yeti 3000x is considered by goal-zero a non-repairable item, with no options to repair/replace faulty components (other than battery swap out or front panel replacement) with no repair network in your UK market.
So my 3000x (with what is probably a faulty inverter) is a £3000 brick after <3 years of light use.
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Were you eventually able to find any replacement parts? I need a replacement display and I feel like I might be in the same boat.
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@tbpower. I'm afraid not. I tried a few UK resellers, the response was universally - "we only do warranty replacements (not repairs)….. and you didn't buy it from us… not our problem".
There are some European companies who are major distributors in Europe who could undertake the repair (but no ability to sell spares directly). Post-brexit rules make it totally not-viable to pursue that route.
IMHO Really Goal Zero has a poor aftermarket setup and design for service life is not part of their R&D process.
