Lighthouse Core - can't turn it OFF...?
Woke up in middle of night & saw a bright light coming from kitchen... My LIGHTHOUSE CORE was ON & shinning Bright...
I had not used it in well over 3 weeks... It had remained OFF since last use, and was sitting on my kitchen counter...
What made it turn ON? (No one around to turn it ON) - It turned ON all by itself! I tried to turn it OFF - NOPE! Fidgiting with the On-Off-Brighten-Dim Dial - NOPE, only went Bright and Dim.
It will NO LONGER SWITCH OFF - What's going on?
Answers
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Hi @MagicElf
We are sorry to hear about the issue with your Lighthouse Core. Something you can try is turning it all the way on and letting it drain to 0%. If that does not work please email us with your proof of purchase and also include a photo with the light on in the off position.
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I have the identical problem with mine
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Hi @Wen
If you are experiencing this issue we recommend turning the lantern all the way on and letting it drain to 0%. If that does not work please email us with your proof of purchase and also include a photo with the light on in the off position.
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This is funny. I am also having this problem. I've drained it down. Will be doing the rest as recommended.
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Yup me too. I've had mine at least 3 yrs never an issue. Haven't used it in several months & same thing happened, saw light coming from another room. I've read about this issue on other sites recently. They're fix doesn't work & I'm not taking it apart to try & fix it myself. Would appreciate a new model...
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Their not they're...
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Hi, have the same problem too, will write to the support.
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Hi @ittybittykitty,
If the above solutions did not work, please contact our solution center with the link below to look into warranty options.
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The warranty route is well and good. However, is there a way for us to actually fix it?
Is there a replacement part that can be provided? Could you provide us with the schematics?
Has the "turning it all the way on and letting it drain to 0%." worked for anyone here?
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I've got to the control board - made well to be easy to disassemble and disconnect.
I've been able to note what some of the parts do but having the diagram for it would make the job a lot easier.
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My Lighthouse 400 finally succumbed to this malady. After years on the shelf with infrequent camping use, it suddenly turned itself on. I can turn the switch left and get only one element slightly lit (right is both elements on), but never "off". I'm trying to drain the battery now and hopefully reset what-ever watch-dog is built-in. Let me know if anyone else has success with that.
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My Lighthouse Mini has done the same. Won't turn off when with in mid position. Single side on constantly, but slightly dimmed. Fully rotated clockwise (full light mode) still single sided dimmed. Rotated anti-clockwise it brightens single-side as per normal.
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I’ve had the same issue with the 400 refusing to turn off. Gave up using it after first camping trip as it wouldn’t turn off from the beginning. After testing in the house and draining down a few times, but same problem, was returning to where it was purchased, and embarrassingly it turned off in the store! Maybe motion helped?
Took home but old problem re-surfaced. Was put in storage, so it’s been a couple of years at least without use, but I got it out this week, charges up perfectly, two sides work as intended, but off central button still clicks but won’t turn light off.
So disappointing to read others having the same issue. I’m in the UK and this was bought from Go Outdoors.
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Lighthouse mini--the blue charging led's stay on and don't turn off. Charger no longer connected and they are still on.
