GOAL ZERO COMMUNITY
Welcome to the Goal Zero Community discussion board. This is the place to ask any question on portable power stations, solar generators, home backup systems, or vehicle integration. Check out our frequently asked questions for immediate answers.
Discussion List
- I take a venture 75 power bank everywhere. Its the perfect size to capacity for me. I toss it in my carry on bag when traveling, i can charge my headphones, tablet and phone at the same time. I take i…
- Yes, for mountable Boulder panels, take a look at the Boulder 50 and 100 Solar Panels. The Boulder Briefcases are not designed to be mounted permanently to a fixture; this briefcase fold-and-go style …
- All of our Boulder Solar Panels are designed to charge Sherpa Power Banks and Goal Zero Yeti Portable Power Stations. If you’re looking to recharge things like headlamps, phones, and other USB devices…
- Yes. The Nomads are able to withstand the elements, but the larger Nomad panels are housed within a protective fabric enclosure that will wear faster if left outside permanently, unlike the Boulders. …
- Yes. The Boulders are designed to withstand the elements, so they’re great for permanent and semi-permanent installations. What you’re recharging from the Boulders is what needs to stay dry, so keep t…
- Nomads are the most portable solar panel option. They’re extremely packable and are significantly lighter weight than their Boulder counterparts. Our Nomad line spans from 5W to 200W, and includes our…
- The USB-C port on the Yeti X power stations are bi directional. You may want to disconnect and reconnect the device if it is not charging. Try resetting the unit by holding the Units and Info button f…
- First, you’ll need to determine the amount of power your device requires. This may require some research on your end, a good internet search or examining the user guide for your device should suffice.…
- Your Yeti’s LCD display is an advanced feature designed to help you better understand power and monitor your consumption. The INPUT side reflects the amount of power your Yeti is receiving while it’s …
- Please refer power consumption calculator here Here’s a quick and dirty lesson in power: All Goal Zero power products have a number in their name, ex. Venture 35, Flip 36, Goal Zero Yeti 500X. These n…
- To check the charge level of your Goal Zero Yeti, refer to the battery display. When lit up, you’ll see a battery outline with five segments, indicating the current charge level. It is okay to use you…
- Yes, our panels are designed to be safely chained together and eliminate the risks associated with 3rd party panels. As you look to chain your solar panels, please note that some solar panels require …
- Yes, absolutely! For the Yeti X line, max voltage is 50V, and for the Yeti Lithium the max voltage is 22V. If using multiple 3rd party panels, be careful! Chaining 3rd party panels together can be dan…
- Some of the smaller power supplies (60W and lower) and legacy chargers will not work with the new Yeti X. For a full list of compatible chargers, please visit the Tech Specs section of your product in…
- If your Yeti displays the thermometer icon and a warning of HOT or COLD, this means you are either approaching or have exceeded the temperature thresholds of the Yeti. A warning of “cold” means you wi…
- Try resetting the unit by holding the “Units” and “Info” button for 3 seconds to reset your Yeti. Check your Yeti to see if the issue is resolved after the reset, then restart the update process. This…
- Download the Goal Zero app from your favorite app store and follow the instructions there for an update to your Yeti.
- Cycle the battery a few times and the issue should resolve itself as the Yeti dials in its charge parameters.
- Try resetting the unit by holding the “Units” and “Info” button for 3 seconds to reset your Yeti. Check your Yeti to see if the issue is resolved after the reset.
- It’s okay. It happens. To reset the Yeti’s password, you will have to perform a reset on the entire unit, meaning you’ll have to reconnect to it with your device, and reconnect it to the WiFi network.…
- It is completely up to you. If you do, we recommend writing it down in a safe place!
- Once a firmware update has been initiated in the Yeti App, the Yeti’s WiFi icon will begin flashing quickly on the screen and you’ll notice a beeping; this can go on for three to five minutes. When th…
- Yes. Although the WiFi only pulls a small amount of power (about 84mA), it can slowly drain the Yeti’s battery if left on and searching for a device it recognizes. For example, if you’re headed out ca…
- It’s okay, it happens. Open up the lid of the Yeti, you’ll see two inputs and, in between them, two buttons. One button has three green lines above it, the other a green circle around it. The button w…
- First, we recommend connecting to a Yeti one at a time. This way, only one Yeti signal will be identified so you’re not confused and mixing them up. Second, once you have each individual Yeti connecte…
- Unfortunately not! The Yeti 1500X and 3000X don’t act as WiFi routers or WiFi hotspots. For the technophiles, the Yeti’s are WiFi clients, meaning they can detect the signal, connect to it, and mainta…
- No, but you can easily reconnect! Just press and hold the Yeti’s WiFi button for one or two seconds and the Yeti will reconnect. You’ll notice the WiFi icon on the screen becomes solid.
- Unfortunately not, for the best user experience we recommend the Yeti 3000X Power station although the Yeti Power Stations 1000 and greater can support home backup.
- The Home Integration Kit can provide backup power to up to 4 essential circuits in your home. Choose to power your most popular room for gathering in an emergency, your kitchen, garage, or any other l…