-
The Venture 75 is my go to power bank!
I take a venture 75 power bank everywhere. Its the perfect size to capacity for me. I toss it in my carry on bag when traveling, i can charge my headphones, tablet and phone at the same time. I take it camping and to the beach. Its perfect and i don't have to worry about sand, water or scratches.
-
Can I mount the Boulder Solar Panels to my roof?
Yes, for mountable Boulder panels, take a look at the Boulder 50 and 100 Solar Panels. The Boulder Briefcases are not designed to be mounted permanently to a fixture; this briefcase fold-and-go style allows you to be more portable.
-
What can I charge directly from the Boulder Solar Panels?
All of our Boulder Solar Panels are designed to charge Sherpa Power Banks and Goal Zero Yeti Portable Power Stations. If you’re looking to recharge things like headlamps, phones, and other USB devices, check out our foldable Nomad Solar Panels.
-
Are the Nomad Solar Panels waterproof?
Yes. The Nomads are able to withstand the elements, but the larger Nomad panels are housed within a protective fabric enclosure that will wear faster if left outside permanently, unlike the Boulders. What you’re recharging from the Nomads is what needs to stay dry, so keep those power banks and power stations covered up…
-
Are the Boulder Solar Panels waterproof?
Yes. The Boulders are designed to withstand the elements, so they’re great for permanent and semi-permanent installations. What you’re recharging from the Boulders is what needs to stay dry, so keep those power banks and power stations covered up and protected from the dust, rain, and snow.
-
What’s the difference between the Nomads, Boulders, and Boulder Briefcase Solar Panels?
Nomads are the most portable solar panel option. They’re extremely packable and are significantly lighter weight than their Boulder counterparts. Our Nomad line spans from 5W to 200W, and includes our small Nomad Solar Chargers designed for backpacking all the way up to our large Nomad Solar Panels made for rigging up…
-
My USB-C port isn’t working on my 1500x what do I do?
The USB-C port on the Yeti X power stations are bi directional. You may want to disconnect and reconnect the device if it is not charging. Try resetting the unit by holding the Units and Info button for 3 seconds to reset your Yeti. Check your Yeti to see if the issue is resolved after the reset
-
How do I know if my device will work with the Goal Zero Yeti ?
First, you’ll need to determine the amount of power your device requires. This may require some research on your end, a good internet search or examining the user guide for your device should suffice. Second, you will need to check the capacity for the individual output ports. For example, the Goal Zero Yeti’s AC port is…
-
What do the different display options mean?
Your Yeti’s LCD display is an advanced feature designed to help you better understand power and monitor your consumption. The INPUT side reflects the amount of power your Yeti is receiving while it’s charging. The OUTPUT side indicates the amount of power the devices you have plugged in are pulling out of the Yeti. For…
-
How long will the Yeti run my device?
Please refer power consumption calculator here Here’s a quick and dirty lesson in power: All Goal Zero power products have a number in their name, ex. Venture 35, Flip 36, Goal Zero Yeti 500X. These numbers refer to the Watt Hours (Wh), or the amount of energy that can be stored in each battery, and can help estimate how…
-
How do I know if my Goal Zero Yeti is charged?
To check the charge level of your Goal Zero Yeti, refer to the battery display. When lit up, you’ll see a battery outline with five segments, indicating the current charge level. It is okay to use your Goal Zero Yeti even when it’s not fully charged.
-
Can I chain multiple Goal Zero panels into a Yeti X?
Yes, our panels are designed to be safely chained together and eliminate the risks associated with 3rd party panels. As you look to chain your solar panels, please note that some solar panels require an additional accessory cable in order to chain together. See specific product page for details.
-
Can I use my 3rd party panels with my Yeti?
Yes, absolutely! For the Yeti X line, max voltage is 50V, and for the Yeti Lithium the max voltage is 22V. If using multiple 3rd party panels, be careful! Chaining 3rd party panels together can be dangerous if done in the wrong way. Please seek professional expertise when combining 3rd party panels with your Yeti.
-
My old Yeti accessory or charger is not working with my new Yeti X, should it be working?
Some of the smaller power supplies (60W and lower) and legacy chargers will not work with the new Yeti X. For a full list of compatible chargers, please visit the Tech Specs section of your product in question and find the compatible chargers under “Charge Times”.
-
What does the snowflake icon and the thermometer icon mean?
If your Yeti displays the thermometer icon and a warning of HOT or COLD, this means you are either approaching or have exceeded the temperature thresholds of the Yeti. A warning of “cold” means you will need to warm the Yeti in order to resume full functionality while “hot” means you need to cool the unit.
-
My Yeti won't finish updating. What should I do?
Try resetting the unit by holding the “Units” and “Info” button for 3 seconds to reset your Yeti. Check your Yeti to see if the issue is resolved after the reset, then restart the update process. This should fix the issue.
-
There is a new version of Firmware available and I want to update my Yeti. How do I do this?
Download the Goal Zero app from your favorite app store and follow the instructions there for an update to your Yeti.
-
My new Yeti does not initially charge to 100%, it only charges to 95% what’s going on?
Cycle the battery a few times and the issue should resolve itself as the Yeti dials in its charge parameters.
-
My Yeti is not responding or is exhibiting odd behavior. What should I do?
Try resetting the unit by holding the “Units” and “Info” button for 3 seconds to reset your Yeti. Check your Yeti to see if the issue is resolved after the reset.
-
Help! I forgot my Goal Zero Yeti’s password.
It’s okay. It happens. To reset the Yeti’s password, you will have to perform a reset on the entire unit, meaning you’ll have to reconnect to it with your device, and reconnect it to the WiFi network. Press and hold the UNIT and INFO buttons for five seconds.
-
Do I have to change the password on my Goal Zero Yeti App account?
It is completely up to you. If you do, we recommend writing it down in a safe place!
-
What happens during a Goal Zero Yeti Firmware update?
Once a firmware update has been initiated in the Yeti App, the Yeti’s WiFi icon will begin flashing quickly on the screen and you’ll notice a beeping; this can go on for three to five minutes. When the Yeti screen goes blank, do not press buttons. Once the firmware update has completed, the Yeti will go back to its…
-
Should I ever turn my Goal Zero Yeti’s WiFi off?
Yes. Although the WiFi only pulls a small amount of power (about 84mA), it can slowly drain the Yeti’s battery if left on and searching for a device it recognizes. For example, if you’re headed out camping without access to the internet and no one is bringing a hotspot, we recommend turning the Yeti’s WiFi off. Just press…
-
I can’t find the WiFi button on the Goal Zero Yeti, help!
It’s okay, it happens. Open up the lid of the Yeti, you’ll see two inputs and, in between them, two buttons. One button has three green lines above it, the other a green circle around it. The button with three green lines above it is the WiFi button, the other is for resetting the Yeti (see the Yeti’s User Manual for more…
-
I want to connect to multiple Goal Zero Yetis, how can I tell them apart?
First, we recommend connecting to a Yeti one at a time. This way, only one Yeti signal will be identified so you’re not confused and mixing them up. Second, once you have each individual Yeti connected to your device, you can rename Yetis within the App. However, changing a name will only be visible on your device.
-
Can I connect to the Internet and surf the web using my Goal Zero Yeti?
Unfortunately not! The Yeti 1500X and 3000X don’t act as WiFi routers or WiFi hotspots. For the technophiles, the Yeti’s are WiFi clients, meaning they can detect the signal, connect to it, and maintain the connection – they are not access points or broadcasters.
-
I just came back from camping without WiFi access; will my Goal Zero Yeti reconnect automatically?
No, but you can easily reconnect! Just press and hold the Yeti’s WiFi button for one or two seconds and the Yeti will reconnect. You’ll notice the WiFi icon on the screen becomes solid.
-
Can any size Yeti back up my home?
Unfortunately not, for the best user experience we recommend the Yeti 3000X Power station although the Yeti Power Stations 1000 and greater can support home backup.
-
How many circuits in my house can the Home Integration Kit power?
The Home Integration Kit can provide backup power to up to 4 essential circuits in your home. Choose to power your most popular room for gathering in an emergency, your kitchen, garage, or any other line in your home.
-
Is my Yeti locked into my house once I install the Home Integration Kit for backup power?
No! That’s one of the great benefits of this versatile setup. The Yeti can not only hookup to your home for backup power, but it can also be easily removed for portable usage for your RV, boat, utility vehicle, backyard, etc.